Find out why you have been contacted by Hoist Finance
Managing outstanding bank loans is the core of our business.
Our team is made up of experts dedicated to the management of mortgage files taken over by Hoist Finance.
For you, the new customer, this means a change of contact. You'll have the support of a single, specialised manager who is keen to find optimum, personalised solutions for repaying your loan.
Whatever your situation, it's essential to log on to your customer area to find out the contact details of your Account Manager. You can then contact him or her to discuss your case and ask any questions you may have.
What is a debt assignment?
You have just received a letter entitled "notification of assignment of debt"?
Assignment of a claim is a legal operation whereby a creditor (usually a bank) assigns the claim it holds to a third party. In practical terms, this means that your file will be managed in a new way.
For more information, please see our "Need help?" section.
Law is a complex discipline, constantly evolving and requiring ongoing training.
At Hoist Finance, we have in-house referral experts in each legal speciality to support our account managers and ensure the quality of the handling of each case.
The legal skills of our teams can also be reinforced by those of our network of experts, whom we call on whenever necessary.
Financial expertise is essential to the personalised support we offer.
Each situation must be analysed rigorously and precisely so that we can work together to find the most appropriate solution in the interests of all concerned.
A large proportion of the bank loans we hold are mortgages.
The specificity, technicality and importance of the situations encountered in these cases have led us to develop a department made up of in-house experts dedicated to this type of loan.
The members of our team have solid real estate skills and can guide you through the steps inherent in your situation. In addition, our service providers, who are experts in real estate, provide us with ongoing support in understanding the most specific cases, so that we can guide you in the most appropriate way.
We also offer you the benefit of the skills of our network of partners, who can help you with all the steps you need to take (refinancing, valuation of your property, help with marketing, etc.).
At Hoist Finance, we have an innovative vision of our profession: we are convinced that personalised support and a relationship of trust based on active listening and transparency will enable us to find the most appropriate solution for our customers' financial situation.
We work with commitment, optimism, team spirit and responsibility to help our customers solve their financial problems.
We place our customers at the heart of our approach. As a result, each of our clients has a privileged contact who will maintain a relationship of trust with them thanks to his or her legal and financial skills and 360° vision of the case.
Our team is committed to safeguarding our bank's interests, while taking account of the particularities of your situation and your needs, so that we can achieve the most favourable outcome for all concerned.
